1. Yes, place the order
A: Thank you for buying. Your order has been placed.
2. What are the details of Plan-999?
A: Plan-999 includes:
Unlimited local/sTD on any net calling (home+roaming).
Free data-75GB, with data rollover upto 225GB, data charges after freebies:
Rs.10.24/GB(1p/MB).
Free SMS: 100SMS/day. Video calls from Home LSA: local@4p/sec, STD@4p/sec,
incoming @2p/sec.
Eros Now Entertainment service with main connection.
Family connections: 3 family connections with unlimited voice facility,
75GB data & 100sMs/day with each family connection separately.
Which product you want to buy?
3. What are the details of Plan-798?
A: Plan-798includes:
Unlimited local/sTD on any net calling (home+roaming). Free data-50GB, with
data rollover upto 150GB, data charges after freebies: Rs.10.24/GB(lp/MB).
Free sMS: 100sMs/day.
Video calls from Home LsA: local@Rs.2/min, STD@Rs.2/min, incoming
@Rs.1/min.
Eros Now Entertainment service.
Family connections: 2 family connections with unlimited voice facility,
50GB data & 100 SMS/day with each family connection separately.
Which product you want to buy?
4. What are the details of Plan-525?
A: Plan-525 includes:
Unlimited local/STD on any net calling (incl. Delhi & Mumbai).
Free data-85GB, with data rollover upto 255GB, data charges after freebies:
Rs.10.24/GB(1p/MB).
Family connection: One additional family SIM with unlimited voice facility,
30GB free data & 20 SMS/day.
SMS: L@Rs.0.30/SMS, Ntnl@Re.0.50/SMS, roaming SMS @0.25/SMS. Video calls
from Home LSA: local@Rs.2/min, STD@Rs.2/min, incoming @Rs.1/min.
Eros Now Entertainment service with main connection.
Which product you want to buy?
5. What are the details of Plan-399?
A: Plan-399 (Ghar Wapsi) includes:
Unlimited local/sTD on any net calling (home+roaming).
Free data-70GB, with data rollover upto 2l0GB, data charges after freebies:
Rs.10.24/GB(1p/MB).
Free SMS: 100SMS/day.
Video calls from Home LSA: local@Rs.2/min, STD@Rs.2/min, incoming
@Rs.1/min.
Eros Now Entertainment service.
Which product you want to buy?
6. What are the available postpaid plans under l000?
A: BSNL offers a range of postpaid plans under Rs. 1000, including:
Plan-199: 25GB data (with rollover up to 75GB), unlimited calls, 100
--------------PAGE END-----------------------
Plan-399 (Ghar Wapsi): 70GB data (with rollover up to 210GB), unlimited
calls, 100 SMS/day
Plan-525: 85GB data (with rollover up to 255GB), unlimited calls, 100
SMS/day, 1 additional family SIM
Plan-798: 120GB data (with rollover up to 360GB), unlimited calls, 100
SMS/day, 2 additional family SIMs
Plan-999: 150GB data (with rollover up to 450GB), unlimited calls, 100
SMS/day, 3 additional family SIMs
Which product you want to buy?
7. How much is the monthly charge for the BSNL mobile plan with 50 GB of
free data?
A: 798 has 50 GB free data along with unlimited local STD calls
8. postpaid mobile plans for 70GB
A: 399 - ghar wapsi plan
9. How do I update my contact details with BsNL?
A: To update your contact details, visit the nearest BsNL office with your
ID proof and submit a request. You may also be able to update certain
details through the BSNL self-care portal.
10. What is the process for requesting a new BSNL connection?
A: You can request a new BsNL connection online through the BSNL website,
by visiting a BsNL office, or by contacting customer care. You will need to
submit your KYc documents such as Aadhaar card, passport-size photo, and
address proof.
1l. How can I port my number to BSNL?
A: To port your number to BSNL, send an SMS with "PORT" followed by your
10-digit mobile number to l900 from your existing sIM. You will receive a
Unique Porting Code (UPC) which you need to submit along with your
documents at the nearest BsNL office.
12. How much is the monthly charge for the BSNL mobile plan with 70 GB
of free data?
A: 399 - ghar wapsi plan
i3. What is the rate for international calls on BsNL mobile plans?
A: ISD charges - Rs.99/min
14. How can I activate or deactivate BSNL services like caller tunes,
DND, etc.?
A: Caller Tunes: To activate BSNL Tunes, dial *567# or send an SMS with the
keyword ""BT ACT"" to 56700. To deactivate, send ""UNSUB"" to 56700.
DND (Do Not Disturb): To activate DND, send ""sTART DND"" to 1909. You can
also deactivate it by sending ""sTOP DND"" to 1909.
15. What are the charges for nationwide roaming on a BsNL Mobile
Postpaid connection?
A: Outgoing Local/sTD Calls: a,i0.80 per minute
--------------PAGE END-----------------------
Video Calls:
Local/sTD: a,12.00 per minute
Incoming: a,i1.00 per minute
SMS:
Local: a,10.80 per sMS
National: a,i1.20 per SMS
Roaming (Local/National): a,i0.25 per SMS
These charges apply across all postpaid plans
i6. What are the benefits of a BSNL Mobile Postpaid connection?
A: BSNL offers a range of postpaid plans, such as Plan-199, Plan-399 (Ghar
Wapsi), Plan-525, Plan-798 , and Plan-999, with monthly charges ranging
from Rs. l99 to Rs. 999. All plans include unlimited voice calls within the
home LsA (Licensed Service Area) and national roaming, including areas
covered by the MTNL network in Mumbai and Delhi. Users receive ioo free SMs
per day across all postpaid plans. The data offerings vary by plan:
. Plan-199 includes 25GB of data (with data rollover up to 75GB).
Plan-399 offers 70GB of data (with rollover up to 2l0GB). Higher
plans, such as Plan-525, Plan-798, and Plan-999, provide increased
data allowances with the ability to roll over unused data to
subsequent months. Some plans offer additional family SIMs:
Plan-525 offers one additional family SIM with unlimited voice and
30GB of data per month.
Plan-798 offers two family connections with unlimited voice and 50GB
of data per SIM.
Plan-999 allows for three family connections, each with unlimited
voice calls and 75GB of data.
17. How can I recharge my BsNL number?
A: You can recharge your BSNL number through the official BSNL website, the
BSNL mobile app, or using third-party platforms like Paytm, Google PaY, or
other online payment services. Recharge options are also available at local
retail shops.
i8. How can I access BsNL customer care?
A: You can contact BSNL customer care by dialing 1503 from a BsNL number or
--------------PAGE END-----------------------