New Terms and Conditions for ViTM Prepaid International Roaming Pack Applicable with effect from 26.05.2019 ViTM International Roaming packs are provided to customers travelling to select locations. These T&Cs are effective since 26.05.2019 and applicable to all prepaid subscribers who buy such roaming packs' on or after 00:00:01 hours on 26.05.2019. FREE VOICE (Rs/min) (post quota) Pack name MRP Validity (Days) Free OG (local + call Outgoing Local (local + SMS (Rs/msg) Data (Rs/MB) Countries applicable back to India)+ Free SMS Free Data call back to India)+ Incoming Incoming IR 295 295 28 da ys 40 mins 0 Rs. 10/min Rs. 15/sms Rs.10/mb 41 countries 150 mins. 250 MB Gulf + Nepal (total o Rs.10/min Rs.15/sms. Rs.10/mb IR 1495 1495 14 da ys 11 countries) 1GB Rs. 15/sms Others (total 30 300 mins 0 Rs.10/min Rs.10/mb countries) 100 mins 100 MB Rs. 15/sms Gulf + Nepal (total 0 Rs.10/min Rs.10/mb 7 days 11 countries) IR 995 995 Others (total 30 150 mins 0 500 MB Rs.10/min Rs.15/sms Rs.10/mb countries) Other Outgoing International Calls: Standard IR rates Applicable Countries for Above Packs 11 Countries 30 Countries Bahrain Bangladesh Canada Congo, The Democratic Republic Kuwait China Czech Republic Netherlands Nepal Japan France New Zealand Oman Malaysia Germany Portugal Qatar Singapore Ghana Romania Saudi Arabia Sri Lanka Greece Spain United Arab Emirates Thailand Hungary Tanzania, United Republic Of Indonesia Vietnam Italy Turkey Russian Federation Australia Kenya United Kingdom Egypt Belgium Philippines United Sta tes Afghanistan Validity (in Free Usage Countries Other Countries with Discounted Benefits MRP Days) Data Voice Data Voice 695 1 1GB Outgoing Calls (Local + Calls to India) 300 MB 50 2695 4 4GB FREE (Upto 120 mins per day) 1.2 GB 200 3495 7 7 GB Post 120 Free mins, Rs 1/min will be 2GB 200 4695 10 10 GB charged on outoging calls for the rest of 3GB 300 6995 28 15 GB the day 5GB 500 *Post 120 Free mins, Rs 3/min wil be charged on outoging calls for the rest of the da) *Post free quota, usage will be charged at Rs1/MB Countries with FREE usage Countries with discounted benefits USA Ireland Afghanistan Fii UAE Italy Argentina Finland Malaysia Malta Australia Ghana Singapore Netherlands Austria Hong Kong Albania Portugal Bahrain Iceland Czech Republic Romania Bangladesh Indonesia Germany Spain Belgium Israel Greece Turkey Cambodia Japan Hungary United Kingdom Canada Kenya Thailand New Zealand China Kuwait France Mexico Colombia Macau Brazil Vatican Croatia Mauritius Dem. Republic of Congo Mozambique Denmark Nepal Egypt Norway *IR Packs are applicable effective from 26th May 2019 Outgoing call benefits are not applicable for calling premium rate numbers/special codes/Maritime/Satellite/Ship Cruise or Inmarsat # All International Roaming consumer plans are meant only for the use of retail customers and are not meant for commercial/ non-retail use. Commercial/ non-retail usage is defined as cumulative duration of outgoing calls > 120 minutes per day and/or 1GB/day, which is far in excess of the average daily usage by individual subscribers in the course of international roaming. All Calls to Customer Care Number, on International Roaming, are free of cost. To check the customer care ---PAGE END---Terms & Conditions ViTM Prepaid International Roaming Pack' or 'Pack' shall mean and include ViTM Prepaid SIM Card and the international roaming Pack purchased for use on such SIM Card. Pack activation will be basis Indian Standard Time (IST) Activation will be counted as applicable from 00:00 to 23:59 IST time. Benefits of the international roaming packs will be applicable till 23:59 hrs IST of the day from the time of activation. Mumbai, Maharashtra & Goa, UPE, UPW, Punjab, Himachal Pradesh & Haryana -- Activation Date + 1. Delhi, Gujarat, Kolkata, Kerala, Chennai, Tamil Nadu, Andhra Pradesh, Karnataka, West Bengal, Rajasthan, Madhya Pradesh -- 24 hours validity International Roaming service is mandatory for using your number abroad. This is at a charge of Rs.99 (for 30 days) which gets automatically deducted from the balance on the first chargeable event i.e. incoming / outgoing call, outgoing SMS, mobile internet. This is circle specific. Refer the website for details. A customer taking an international roaming pack will not be charged Rs.99. Discounted rates are applicable on local calls, international calls, sms & data usage in International roaming within the validity of the pack The benefits available in packs are applicable in select applicable countries & basis the preferred network only (refer table at the end). Customers can roam in any other country other than the applicable countries mentioned as well, but would be charged as per standard international roaming rates Discounts are valid only on IR usage and cannot be used for local/STD/ISD/National Roaming usage. International Roaming pack benefits are not applicable for premium rate numbers / special codes / Maritime / Satellite / Ship Cruise or Inmarsat. Calls to premium rate numbers or special numbers / special codes** / Maritime / Satellite / Ship Cruise or Inmarsat will be charged at the rates charged by the visited network. Customers can switch off the data services from their mobile handset in case they don't wish to use mobile internet while roaming. 1 SMS = 160 characters. In case you send more than 160 characters in 1 SMS then the rates will be applicable accordingly Call duration is rounded upwards to the nearest 60 secs, since pulse rate for voice call is 60 seconds. Data usage is rounded upwards to the nearest multiple of 1 MB, since pulse rate for data is 1 MB. SMS beyond 160 characters (i.e. including blank space, words, characters, numbers, special characters, symbols etc.) is considered as 2 or more SMS (as the case may be). All voice call rates displayed are rates per minute. Please ensure your Preferred Network Type is set to 3G/4G in your handset settings while roaming in Singapore/ Taiwan / New Zealand / Australia / Antigua & Barbuda. ViTM reserves the right to amend or withdraw the offer without prior notice. You understand and agree that the use of the Services involves the Preferred Network of International Roaming Partner, having different time zone, technical support, customer support and usage of language. Due to dependency on International Roaming Partner, ViTM does not guarantee the service levels or turnaround time as per the Indian standards. ViTM does not guarantee for the continuous, ubiquitous and uninterrupted coverage or availability of the Services in all time and at all places. ViTM Prepaid SIM and International Roaming Pack purchased by customer is intended for his / her own personal use during his / her short term foreign travel on tourist visa, medical visa etc. ('Foreign Travel'), and shall not, under any circumstances, be transferred / alienated to others and / or shall be used as a substitute of local mobile connections available in a foreign country. ViTM International roaming packs are available only for customers travelling abroad on short term Foreign Travel and such Packs cannot be used beyond one recharge after purchase of the Pack (i.e. continuously for more than 56 days). ViTM International roaming packs are provided basis terms and conditions agreed between ---PAGE END--- Missed calls, unanswered calls, calls sent to voicemail, calls answered by answering machines etc will be chargeable on AT&T USA, T-Mobile USA, Claro Chile, Hutchison (Hong Kong) & other applicable operators as per applicable International Roaming tariffs. In case of any breach of the terms and conditions herein and / or misuse / fraudulent use / unauthorized use or for the cases where the SIM is transferred / alienated and / or used for any commercial purpose, including telemarketing or otherwise, the preferential tariff plan for the international roaming pack shall be withdrawn, and normal roaming tariff / charges including voice and data charges shall be applicable. Special Codes/numbers - Calls made to these numbers/codes will not be applicable for any International Roaming Pack benefits. Country Name Country Code Algeria 213 Antarctica 67211 Antarctica 67212 Aruba 297 Aruba 2975 Ascension Island 247 Azerbaijan 99455 Azerbaijan 9944 Azerbaijan 9945 Azerbaijan 99477 Azerbaijan 994 Azerbaijan 99450 Azerbaijan 9947 Azerbaijan 99451 Azerbaijan 99460 Azerbaijan 99440 Azerbaijan 99470 Azerbaijan 99444 Belarus 37526 Bermuda 1441 Bolivia 591 Bosnia & Herzegovina 3876 Bosnia & Herzegovina 387 Burundi 257 Burundi 2577485 Central African Republic 236 Central African Republic 2365 Central African Republic 2367 Central African Republic 2368 Central African Republic 2362 ---PAGE END---Central African Republic 2368776 Central African Republic 23674 Central African Republic 23621 Central African Republic 23622 Central African Republic 23636 Chad Rep 235 Chad Rep 2356 Comoros 269 Comoros 2696 Comoros 269391 Comoros 269910 Comoros 2693905 Cooks Island 682 Cuba 53 Diego 246 Djibouti 253 East Timor 670 Falkland Islands 500 Gabon Republic 241 Gabon Republic 2410 Gambia 220 Georgia 995 Greenland 299 Guinea Bissau 245 Guinea Bissau 2456 Guinea Rep 22470 Guinea Rep 224637275 Guinea Rep 224551043 Guinea Rep 224552014 Guinea Rep 224637276 Guinea Rep 224552009 Guinea Rep 224 Guinea Rep 22463 Haiti 509 Inmarsat 8816 Inmarsat 882 Inmarsat 871 Inmarsat 874 Inmarsat 870 Inmarsat 8817 Inmarsat 883 Inmarsat 872 Inmarsat 873 Inmarsat 881 Ireland 353700 Ivory Coast 2252170 ---PAGE END---Korea-North 850 KYRGYZSTAN 9967 Latvia 371 Latvia 37122 Latvia 371222 Latvia 371279 Latvia 3712840 Latvia 37127 Latvia 37165153 Latvia 37165158 Latvia 37165159 Latvia 37120 Latvia 3715 Latvia 37158 Latvia 37159 Latvia 371810 Latvia 3719 Latvia 3712010 Latvia 3716 Latvia 37168501 Latvia 37168502 Latvia 3717 Latvia 3718 Latvia 37168 Latvia 3712 Latvia 3712769 Latvia 3712727 Liberia 231 Liberia 2314191 Liberia 23141910 Liberia 2314198 Liberia 23141980 Liberia 2314191001 Liberia 2314191002 Liberia 231419107 Liberia 231419808 Liberia 23141989 Liberia 2314199000 Liberia 23153204 Liberia 23153210 Liberia 2314198008 Liberia 23141984 Liberia 231419802 Liberia 231419803 Liberia 231419804 Liberia 231419805 ---PAGE END---Liberia 2314198002 Liberia 231459970 Liberia 231479959 Liberia 23153200 Liberia 23141982 Liberia 23141988 Liberia 23141917 Liberia 23142920 Liberia 2314191008 Liberia 2315321135 Liberia 231419103 Liberia 231419102 Liberia 231419101 Liberia 2314299860 Liberia 2315321137 Liberia 23141914 Liberia 23141915 Liberia 2314191006 Liberia 2314191007 Liberia 23141985 Liberia 23141986 Liberia 23141987 Liberia 23141916 Liberia 23141918 Liberia 23153201 Liberia 2314191009 Liberia 2315321138 Liberia 2315321139 Liberia 23190 Liberia 231419108 Liberia 231419109 Liberia 23141911 Liberia 2314191003 Liberia 2314198003 Liberia 2314198004 Liberia 2314198005 Liberia 2314198006 Liberia 23141912 Liberia 23141913 Liberia 231419801 Liberia 231419807 Liberia 231419809 Liberia 23141981 Liberia 2314191004 Liberia 2314191005 Liberia 23141919 ---PAGE END---Liberia 2314198001 Liberia 2314198009 Liberia 23153202 Liberia 23153203 Liberia 231419104 Liberia 231419105 Liberia 231419106 Liberia 2314198007 Liberia 23144998 Liberia 23141983 LITHUANIA 3706 Macedonia 389 Macedonia 38976 Macedonia 38970 Macedonia 38951 Macedonia 3897 Macedonia 3895 Macedonia 38971 Macedonia 38975 Macedonia 38988888710 Macedonia 38988888705 Macedonia 38988888706 Macedonia 38988888704 Macedonia 38988888701 Macedonia 38988888702 Macedonia 38988888707 Macedonia 38988888709 Macedonia 38988888703 Macedonia 389888888 Macedonia 389888889 Macedonia 38988888708 Macedonia 38982 Madagascar 261 Madagascar 2613 Madagascar 26132 Madagascar 26134 Madagascar 2612 Madagascar 2613488 Madagascar 261200 Madagascar 26122 MALAWI 26599 Mariana Island 1670 Marshall Island 692 Mauritania 222 Micronesia 691 MOLDOVA 3737 ---PAGE END---Monaco 3779 Monaco 3776 Monaco 3777 Monaco 3774 Montenegro 382 Montenegro 3827 Montenegro 38267 Montenegro 38269 Montenegro 3826 Montenegro 38278 Montenegro 38288 Morocco 212 Nauru 674 Netherlands 31660 Nicaragua 505 Niue Island 683 Palau 680 Papua New Guinea 675 Russia special 7954 Russia special 780050 Rwanda 250 Samoa Western 685 Samoa Western 6857 San Marino 378 San Marino 3785 San Marino 378500 San Marino 3786 San Marino 3787 San Marino 37855 Sao Tome & Principe 239 Senegal 221 Senegal 2217 Senegal 2217667569 Serbia 381 Serbia 3816 Serbia 381114101 Serbia 381114102 Serbia 381114103 Serbia 381114104 Serbia 381114105 Serbia 381114109 Serbia 381114106 Serbia 381114107 Serbia 381114108 Serbia 38176655 Serbia 381114110 ---PAGE END---Seychelles 2482 Seychelles 2484206 Seychelles 24842710 Seychelles 248206 Seychelles 24898 Sierra Leone 232 Solomon Island 677 Somalia 252 South Sudan 211 South Sudan 2119 St Pierre Miquelon 5085 St Pierre Miquelon 508 St.Kitts & Nevis Is 1869 St.Kitts & Nevis Is 186966 St.Helena 290 ST.LUCIA W.I. 1758 SUDAN 249 TAJIKISTAN 9929 Tanzania 25590 Togolese Rep 2288 Togolese Rep 2289 Togolese Rep 228626 Togolese Rep 228627 Togolese Rep 228527 Togolese Rep 228727 Togolese Rep 228 Togolese Rep 228426 Togolese Rep 228726 Togolese Rep 228526 Togolese Rep 2286 Togolese Rep 2285 Togolese Rep 2284 Togolese Rep 2287 Togolese Rep 2280 Togolese Rep 228427 Tokelau Island 690 Tonga 676 Tunisia 216 Tunisia 2162 Tunisia 2164 Tunisia 2167 Tunisia 2169 TURKMENISTAN 9936 Tuvalu 688 UGANDA 256 Vanuatu 678 ---PAGE END---Zimbabwe 263 Zimbabwe 2637 Zimbabwe 2639 Zimbabwe 26391 Zimbabwe 26323 Zimbabwe 26373 Zimbabwe 26311 Zimbabwe 26377 Zimbabwe 26378 Zimbabwe 26371 Zimbabwe 263953 Zimbabwe 26311 Zimbabwe 26377 Zimbabwe 26378 Zimbabwe 26371 Zimbabwe 263953 Standard Roaming Rates: Country OG Data per 10 OG Local Incoming SMS International KB Afghanistan 35 130 55 6.5 15 Albania 70 140 70 6.5 15 Algeria 35 170 60 6.5 15 Andorra 60 200 30 6.5 15 Angola 35 170 60 6.5 15 Anguilla 65 185 75 6.5 15 Antigua & Barbuda 65 185 75 6.5 15 Argentina 50 150 75 6.5 15 Armenia 40 195 70 6.5 15 Aruba 65 185 75 6.5 15 Australia 70 140 70 6.5 15 Austria 70 140 70 6.5 15 Azerbaijan 40 349 60 6.5 15 Bahamas 65 185 75 6.5 15 Bahrain 50 175 80 6.5 15 Bangladesh 70 140 70 6.5 15 Barbados 65 185 75 6.5 15 Belarus 70 140 70 6.5 15 Belgium 70 140 70 6.5 15 Belize 55 250 75 6.5 15 Benin 35 350 70 6.5 15 Bermuda 105 200 125 6.5 15 Bhutan 70 140 70 6.5 15 Bolivia 50 170 30 6.5 15 Bosnia & Herzegovina 60 205 70 6.5 15 ---PAGE END--- Brazil 67 160 75 6.5 15 British Virgin Islands 65 185 75 6.5 15 Brunei 30 165 55 6.5 15 Bulgaria 70 140 70 6.5 15 Burkina Faso 35 170 30 6.5 15 Burundi 35 170 30 6.5 15 Cambodia 70 140 70 6.5 15 Cameroon 40 220 30 6.5 15 Canada 70 140 70 6.5 15 Cape Verde 35 170 30 6.5 15 Cayman Islands 65 185 75 6.5 15 Central African 35 170 30 6.5 15 Republic Chad 65 185 30 6.5 15 Chile 45 195 30 6.5 15 China 70 140 70 6.5 15 Colombia 50 230 75 6.5 15 Comores 30 140 70 6.5 15 Congo 50 170 50 6.5 15 Costa Rica 65 185 75 6.5 15 Croatia 70 140 70 6.5 15 Cuba 50 210 75 6.5 15 Cyprus 21 70 30 6.5 15 Czech Republic 70 140 70 6.5 15 Denmark 70 140 70 6.5 15 Djibouti 35 170 50 6.5 15 Dominica 65 185 75 6.5 15 Dominican Republic 65 185 75 6.5 15 East Timor 70 140 70 6.5 15 Ecuador 65 240 55 6.5 15 Egypt 70 140 70 6.5 15 El Salvador 55 150 75 6.5 15 Equatorial Guinea 50 150 75 6.5 15 Estonia 70 140 70 6.5 15 Ethiopia 40 299 40 6.5 15 Faroe Islands 30 140 70 6.5 15 Fiji 80 150 85 6.5 15 Finland 35 130 45 6.5 15 France 70 140 70 6.5 15 Gabon 35 349 30 6.5 15 Gambia 50 185 30 6.5 15 Georgia 35 299 30 6.5 15 Germany 70 140 70 6.5 15 Ghana 70 140 70 6.5 15 Gibraltar 35 130 30 6.5 15 Greece 70 140 70 6.5 15 ---PAGE END--- Grenada 65 185 75 6.5 15 Guadeloupe 65 185 75 6.5 15 Guam 80 150 85 6.5 15 Guatemala 65 185 75 6.5 15 Guinea 105 205 70 6.5 15 Guinea-Bissau 105 205 70 6.5 15 Guyana 65 185 75 6.5 15 Haiti 65 185 75 6.5 15 Honduras 65 185 75 6.5 15 Hong Kong 70 140 70 6.5 15 Hungary 70 140 70 6.5 15 Iceland 105 310 315 6.5 15 Indonesia 70 140 70 6.5 15 Iraq 35 130 35 6.5 15 Ireland 70 140 70 6.5 15 Isle of Man 70 140 70 6.5 15 Israel 70 140 70 6.5 15 Italy 70 140 70 6.5 15 Ivory Coast 35 195 100 6.5 15 Jamaica 65 185 75 6.5 15 Japan 70 140 70 6.5 15 Jersey 70 140 70 6.5 15 Jordan 60 249 65 6.5 15 Kazakhstan 40 230 60 6.5 15 Kenya 70 165 70 6.5 15 Kuwait 70 140 70 6.5 15 Kyrgyzstan 40 230 70 6.5 15 Laos 70 99 70 6.5 15 Latvia 70 140 70 6.5 15 Lebanon 30 99 30 6.5 15 Lesotho 105 170 30 6.5 15 Liberia 35 170 30 6.5 15 Libya 35 170 30 6.5 15 Liechtenstein 70 140 70 6.5 15 Lithuania 70 140 70 6.5 15 Luxembourg 70 140 70 6.5 15 Macau 70 140 70 6.5 15 Macedonia 70 140 70 6.5 15 Madagascar 35 170 35 6.5 15 Malawi 45 170 30 6.5 15 Malaysia 70 140 70 6.5 15 Maldives 30 199 55 6.5 15 Mali 40 185 45 6.5 15 Malta 70 140 70 6.5 15 Martinique 65 185 75 6.5 15 Mauritius 30 130 55 6.5 15 ---PAGE END--- Moldova 30 175 70 6.5 15 Monaco 30 175 70 6.5 15 Mongolia 50 230 60 6.5 15 Montenegro 70 399 70 6.5 15 Montserrat 65 185 75 6.5 15 Morocco 85 350 116 6.5 15 Mozambique 35 170 45 6.5 15 Myanmar 30 140 55 6.5 15 Namibia 35 170 35 6.5 15 Nepal 35 65 55 6.5 15 Netherlands 70 140 70 6.5 15 Netherlands Antilles 95 185 70 6.5 15 New Zealand 70 140 70 6.5 15 Nicaragua 50 215 60 6.5 15 Niger 35 170 90 6.5 15 Nigeria 35 130 100 6.5 15 Norway 70 140 70 6.5 15 Oman 55 185 80 6.5 15 Palestine 105 130 50 6.5 15 Panama 65 185 75 6.5 15 Papua New Guinea 80 150 85 6.5 15 Paraguay 50 180 35 6.5 15 Peru 50 150 75 6.5 15 Philippines 30 160 55 6.5 15 Poland 70 140 70 6.5 15 Portugal 70 140 70 6.5 15 Puerto Rico 65 185 75 6.5 15 Qatar 70 140 70 6.5 15 Reunion 65 185 75 6.5 15 Romania 70 140 70 6.5 15 Russia 70 140 70 6.5 15 Rwanda 35 170 90 6.5 15 Samoa 80 150 85 6.5 15 San Marino 50 215 60 6.5 15 Saudi Arabia 70 140 70 6.5 15 Senegal 35 170 30 6.5 15 Serbia 70 140 70 6.5 15 Seychelles 35 199 65 6.5 15 Sierra Leone 35 170 45 6.5 15 Singapore 70 140 70 6.5 15 Slovakia 70 140 70 6.5 15 Slovenia 70 140 70 6.5 15 Solomon islands 80 150 85 6.5 15 South Africa 70 140 70 6.5 15 South Korea 30 140 55 6.5 15 South Sudan 70 140 80 6.5 15 ---PAGE END--- Sri Lanka 70 140 70 6.5 15 St. Kitts & Nevis 65 185 75 6.5 15 St. Lucia 65 185 75 6.5 15 St. Vincent & 65 185 75 6.5 15 Grenadines Sudan 35 170 60 6.5 15 Suriname 65 185 75 6.5 15 Swaziland 21 58 30 6.5 15 Sweden 70 140 70 6.5 15 Switzerland 70 140 70 6.5 15 Syria 35 130 30 6.5 15 Tahiti 80 150 85 6.5 15 Taiwan 70 140 70 6.5 15 Tajikistan 40 230 60 6.5 15 Tanzania 35 170 85 6.5 15 Thailand 70 140 70 6.5 15 Timor Leste 70 140 70 6.5 15 Togo 35 170 30 6.5 15 Tonga 30 115 90 6.5 15 Trinidad & Tobago 65 185 75 6.5 15 Tunisia 105 200 75 6.5 15 Turkey 70 140 70 6.5 15 Turkmenistan 55 350 55 6.5 15 Turks & Caicos Islands 65 185 75 6.5 15 UAE 70 140 70 6.5 15 Uganda 35 170 30 6.5 15 UK 70 140 70 6.5 15 Ukraine 55 349 60 6.5 15 Uruguay 40 170 40 6.5 15 USA 70 140 70 6.5 15 Uzbekistan 55 399 60 6.5 15 Vanuatu 80 150 85 6.5 15 Venezuela 40 170 45 6.5 15 Vietnam 70 140 70 6.5 15 Yemen 35 130 30 6.5 15 Zambia 50 170 50 6.5 15 ---PAGE END---