Do                                                              Don'ts
Make a copy of the daily tracker sheet, store   Do not rename the daily tracker sheet without first
it in the drive, and rename the daily sheet      making a copy with yesterday's date and storing it in the
after copying.                                               drive.
keep the email entries from yesterday's 4 pm  For today's email entries, do not accept any emails after
to today's 4 pm tawazun time.                       4 pm Tawazun time.
All in-progress status invoices for today need  Avoid delays for processed invoices that are on
to be processed on priority.                           in-progress status.
Accept email entries that contain                   Dont accept email entries that not contain any type of
attachments.                                                attachments & mark them as read mannually
Our system accepts only Tax invoices, Credit   Our system Doesn't Accept Documents, Excel, PO pdf,
note invoices, and Performa invoices in pdf     Certificate pdf, SOA pdf, Email attachments, or Zip
format.                                                         attachments.
                                                                    Our system does not accept invoices in Arabic or any
Our system accepts invoices only in English.
                                                                    other non-English languages.
                                                                    Our system does not accept invoices with the customer
Our system accepts invoices with the
                                                                    names TAWAZUN STRATEGIC DEVELOPMENT FUND,
customer names TAWAZUN COUNCIL,
                                                                    TAWAZUN TECHNOLOGY AND INNOVATION L.L.C.,
Tawazun Holding Company LLC, Tawazun
                                                                    Tawazun Development Company LLC, Emirates Defense
Economic Council, or Tawazun Council
                                                                    Companies Council, Alpha Advocates and Legal
Finance Team.
                                                                    Consultants, or AMNA AL KETBI.
Use only one currency per invoice at a time.
If an invoice has multiple currencies, get         Do not process invoices directly if they contain multiple
confirmation from Eman via Email before        currencies.
processing it.
Manually reject invoices with duplicate           Do not enter duplicate invoice numbers uniquely in our
numbers.                                                      traker sheet; set their status to Reject.
If there is any doubt about an invoice, send a Do not process invoices that are in doubt without
confirmation email before processing.            confirmation.
Get AP user confirmation for Every New          Do not process invoices without AP user confirmation for
vendor before processing any invoice.             Every New vendor.
Verify new vendor names in the TOAD
application and update them in the tracker
                                                                    Do not process invoices without vendor name
sheet.
                                                                    confirmation.
If vendor name not present in toad them
mail to eman.
For Every non-PO invoices, get confirmation   Do not process non-PO invoices directly without

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If you get a system issue, first refer to the
Issue and Solution Sheet.
                                                                  Do not address issues you are unfamiliar with directly.
Report any system issue to your manager
before taking further steps.
If there is a space-related issue, resolve it by   Do not attempt to resolve space-related issues yourself,
contacting the infra team.                             even if steps are provided.
Work carefully on the Tawazune project as it
                                                                 ensuring no negligence or mistakes in Tawazun.
is live
Check the log if there is any issue in the          Do not report issues to your manager or developer

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